Details
INTRODUCTION:
ServiceNow Training is a PaaS (Platform as a Service) provider of a enterprise Service Management. ServiceNow simulation is used globally to define, organise, and also mechanise the flow of work, removing dependencies on email & spread sheets to convert the delivery and the service management for the enterprise.
Section 1. Introduction
ServiceNow Training is a PaaS (Platform as a Service) provider of a enterprise Service Management. ServiceNow simulation is used globally to define, organise, and also mechanise the flow of work, removing dependencies on email & spread sheets to convert the delivery and the service management for the enterprise.
Section 1. Introduction
- Introduction to service now instances & Process
- SNC Navigations ,SNC Applications and Modules
- Forms, Lists and Tables ,
- Basic details such as Forms, List modification and administration
- Personalizing Forms , Personalizing Lists and List controls
- Creating new sections in forms
- Introduction to Different types of Fields and dependent choice field creation
- Configuring USERS AND GROUPS AND ADMINISTRATION
- Groups ,Roles-"Roles tagging to users and groups"
- Application, Module and Administration creating and modifying applications and modules and other related activities of
- Limiting access of Applications and modules to specific set of roles
- Incident Management and Problem Management
- Change Management and it's workflows
- Change Management Different types of change requests and their significance
- Risk Assessment Plugin activation-Servicenow training
- Risk Questionnaires configuration and defining thresholds and conditions
- Approvals debugging in workflows
- Creating Dynamic approvals"
- Service level management SLA definitions and triggering conditions
- SLA schedules ,Excluding and Including holidays in Schedules
- Retroactive start usage in SLA
- SLA workflow and Notifications on breach"
- Introduction to Items and Categories
- Record Producers
- Introduction to Variables and Variable Sets.
- Associating workflows to Items
- Email notification and events, Email notification creation(when to trigger, whom to trigger, What content to send)
- Templates utilization in email notification
- Events creation ,Email notification through events
- Email notification in workflow via notification and events
- Send to event creator usage
- Email Inbound and Outbound server properties setting
- Debugging mail sending issues"
- Transform Mapping(Auto and Manual mapping)
- Transform Scripts to restrict inserts and update
- Data source creation (FTP,JDBC,LDAP,files like excel,csv)
- Utilizing data source in Data loads
- Scheduled Imports"
- SCRIPTING Client Side scripting, Script Include
- Client Scripts (Intro, How to write and use)
- UI Policy (Intro, How to write and use) Server Side
- Business Rules and Global Business Rules (Intro, How to write and use)
- Creating Quick reports from lists
- Creating Reports, Gauges and Homepages
- Various types of reports and usage
- Using Script Includes in reports
- Scheduling reports
- Report Administration"
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Agilitics Pte. Ltd. is a reknowned Big Data Analytics firm headquartered in Singapore with operations in mulitple countries. They are expert of big data and belive and spreading the knowledging for betterment of the Big Data community and generating bigger and better talent pool for industry.
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