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Design Thinking can be described as a discipline that uses the designers sensibility and methods to match peoples needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.

It is an approach focused on the human being that is able to uncover, through multi disciplinary , collaborative perspectives that render thoughts and processes tangible, paths that lead to innovative business solutions.


About this course:

A search for a robust and analytical tool ends at Innovation using TRIZ. It provides a potent blend of creativity and analytical approaches to get closer to ideality in solution thinking. A very good starting point is provided while creating the current Services Blueprint and definition of the HMW – How Might We statements.

TRIZ innovation focuses on understanding and formulating the contradictions at the core of the current service blueprint. Having understood this as a chain of contradictions we can use the time tested inventive principles to create and discover innovative, implementable solutions.

How will the program benefit the participants and the sponsoring organization?

  • Leverage Design Thinking approach to generate stronger solutions
  • Help participants to conduct Ideality thinking and problem solving
  • Learn techniques on identifying and formulating conflict
  • Using basic TRIZ innovation tools to identify solutions and evaluate them

Outline

DAY 1:

  • Design Thinking and Ideation Phase
  • How TRIZ helps in innovation and problem solving
  • Multi Screen Diagram
  • Ideality and Resource
  • Understanding current situation using ISQ
  • Discovering Contradictions
  • RCA+ – Root Conflict Analysis

DAY 2:

  • RCA+ Continued
  • 40 inventive principles for business
  • Contradiction Matrix for business
  • Evalutation and selection of ideas using MCDM
  • Introduction to case study and expected outcome
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QAI is a global workforce development and consulting organization addressing the Education and Operational Excellence needs of Information Technology, Information Technology Enabled and knowledge-intensive organizations.

Established in Orlando, USA, by William E. Perry in 1980, QAI today has a global footprint with offices and subsidiaries in India, USA, China, Malaysia, Singapore and Dubai.

QAI Global Institute, the workforce development division of QAI, focuses on creating education and training products and services to address competence development, assessments and professional IT certifications. The Institute conducts industry research, houses the software QA, Testing, Business Analyst and PM Bodies of Knowledge and administers the professional certifications in these domains.

QAI Global Institute conducts instructor led trainings (ILT), career programs, exam preparatory training and certification for both individuals and organizations. QAI has trained over 170,000 individuals and certified over 40,000 professionals in over 15 countries.

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