SmartGrad+ Cloud
Certification by
Jetking Hadapsar Learning Center
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OVERVIEW
The SmartGrad+ Cloud course is one of the most popular certification & vocational training course available for a non-technical graduate to start a career in the IT industry. This course imparts in a student the required knowledge & skills required to be successful in the Hardware & Networking industry.
WHY CHOOSE THIS COURSE
The SmartGrad+ Cloud program is aligned with the needs of the IT Industry and meets international standards of certification to ensure our students receives the optimal training and education as is required for these job profiles.
Outline
Technical (Job-Ready technologies)
- Hardware (PC/Laptop/Server)
- Smartphone
- OS (Windows/Linux)
- MS Office
- Peripherals
- E-mail client
- Other Technologies
Administrative
- Participate in hardware and software reviews
- Maintain inventoty of installed software and hardware
- Asset tagging
- Asset migration
- Work with hardware and software vendors
- Analyze and make recommendations for hardware and software standardization
- Ensure desktop computers interconnect seamlessly
- Document procedures, standards, best practices, configurations, settings, installation sequences and back-out instructions
- Reporting & Call report
- Root Cause Analysis (RCA) of repeated calls
- Coordinate with 3rd Party vendors/OEM for support
Customer Support
- Customer Support and help desk
- Support center/Outsourced support center
- Basics of customer service
- Call logging
- ITIL Basics
- Mail etiquette
- Develop rapport with customer
- Escalation matrix
- Warranty and AMC, spare part standby
- Cross selling and upselling
Communication Skills
- Employability
- English Personality Development
Next role-ready Technologies
- Networking Essentials
- Unix and Linux
- Windows Server 2012 (70-410)
- CCNA (200-120)
- CCNA Voice (640-461)
- Backup and Storage
- Network Security
- Ethical Hacking
- Microsoft Exchange Server 2013 (70-341)
Emerging Technologies
- Cloud Computing
- 3D Printer
- Robotics
- IOT
HOW WILL THIS COURSE BE TAUGHT?
- Limited Batch Size of 16-20 students
- One on One Training
- 2 hours Theory and 2 hours Practical
- 2 Hours Technical Theory class – Trainer will train and demonstrate the practicals
- 2 Hours Hands on Practical – Where students will be performing the practicals themselves and solve the queries in a group discussion in the class or in the next trainer session.
- Unique SMARTTECH® Training Methodology which consists of various Training Tools like Group Discussion, Mind Maps, Window Pane, Review, Presentations etc.
- Theory Classes are conducted using interactive e-learning content with rich multimedia features that make learning easy to understand.
HOW WILL I BE ASSESSED?
- Jetking uses the following modern assessment systems to assess & certify you,
- Session wise daily assessment using online techniques
- Module wise quarterly assessments using online techniques
- Viva
- Presentations & Assignments
Reviews
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A state-of-the-art Training Center for IT IMS (Infrastructure management service)
Jetking hadapsar Learning Center, Pune is one of the best training institutes for computer hardware & networking, CCNA, CCNP, MCSA, MCSE, RHCSA, RHCE, Ethical Hacking, Netwok Security and many more courses. Started in early 2010, with a vision to provide world-class training facilities to students from all over the state,
We are constantly striving to create value for money for our students by providing world class training with a focus on building a firm foundation on computer hardware & networking expertise, cutting edge training tools and the best technology trainers.
The only parameter through which we measure our success is by the success and satisfaction of our students
Jetking hadapsar Learning Center, Pune is one of the best training institutes for computer hardware & networking, CCNA, CCNP, MCSA, MCSE, RHCSA, RHCE, Ethical Hacking, Netwok Security and many more courses. Started in early 2010, with a vision to provide world-class training facilities to students from all over the state,
We are constantly striving to create value for money for our students by providing world class training with a focus on building a firm foundation on computer hardware & networking expertise, cutting edge training tools and the best technology trainers.
The only parameter through which we measure our success is by the success and satisfaction of our students
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