Details
OVERVIEW
JCHNE+ is Jetking's year long flagship course for undergraduates. On successful completion of the course, students are ready to face issues related to hardware and networking. This course is divided into various modules.
WHY CHOOSE THIS COURSE
This course empowers you to face real life challenges in the field of hardware and networking. It is designed to make you job ready from day one. With the help of Cloud Based Training and 100% digitized course content, it is possible for a student with non-technical background to understand the concepts of hardware and networking easily.
Outline
Technical (Job-Ready Technologies)
- Hardware (PC/Laptop/Server)
- Smartphone
- OS (Windows/Linux)
- MS Office
- Peripherals
- E-mail Client
- Other Technologies
Administrative
- Participate in hardware and software reviews
- Maintain inventory of installed software and hardware
- Asset tagging
- Asset migration
- Work with hardware and software vendors
- Analyze and make recommendations for hardware and software standardization
- Ensure desktop computers interconnect seamlessly
- Document procedures, standards, best practices, configurations settings, installation sequences and back-out instructions
- Reporting & Call report
- Root Cause Analysis (RCA) of repeated calls
- Coordinate with 3rd Party vendors/OEM for support
Customer Support
- Customer Support and help desk
- Support center/Outsourced support center
- Basics of customer service
- Call logging
- ITIL Basics
- Mail etiquette
- Develop rapport with customer
- Escalation matrix
- Warranty and AMC, spare part standby
- Cross selling and upselling
Communication Skills
- Employability
- English & Personality Development
Next role-ready Technologies
- Windows 10 (70-697)
- Networking Essentials
- Unix and Linux
- Windows Server 2012 (70-410)
- CCNA (200-120)
- CCNA Voice (640-461)
- Backup and Storage
- Network Security
- Ethical Hacking
Emerging Technologies
- Cloud Computing
- 3D Printer
- Robotics
Reviews
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A state-of-the-art Training Center for IT IMS (Infrastructure management service)
Jetking hadapsar Learning Center, Pune is one of the best training institutes for computer hardware & networking, CCNA, CCNP, MCSA, MCSE, RHCSA, RHCE, Ethical Hacking, Netwok Security and many more courses. Started in early 2010, with a vision to provide world-class training facilities to students from all over the state,
We are constantly striving to create value for money for our students by providing world class training with a focus on building a firm foundation on computer hardware & networking expertise, cutting edge training tools and the best technology trainers.
The only parameter through which we measure our success is by the success and satisfaction of our students
Jetking hadapsar Learning Center, Pune is one of the best training institutes for computer hardware & networking, CCNA, CCNP, MCSA, MCSE, RHCSA, RHCE, Ethical Hacking, Netwok Security and many more courses. Started in early 2010, with a vision to provide world-class training facilities to students from all over the state,
We are constantly striving to create value for money for our students by providing world class training with a focus on building a firm foundation on computer hardware & networking expertise, cutting edge training tools and the best technology trainers.
The only parameter through which we measure our success is by the success and satisfaction of our students
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