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Effective communication is perhaps the most basic and critical skill to an Individual, organization's, student, or to a corporate success. Good communication is not just about speaking well. The strongest influence on the outcome of all communications is the ability to listen effectively as well. Those who listen well tend to respond more appropriately, subsequently building trust and fostering positive business relationships.
Most people think that they already listen well. Research shows that when people listen, they usually tune into their own motivations and intentions, thereby screening out the sender's intended meaning or purpose. This is the biggest contributing factor to miscommunication and it can have disastrous consequences.
As a result of our Communication Skills training, participants will explore, understand and improve their skills for more successful communication. Through a self-administered assessment tool and experiential learning activities, each participant will receive valuable feedback about their listening tendencies and have an opportunity to appreciate other approaches to listening.
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