Details
According to Henry Ford, “Conflict is inevitable and inescapable.” In spite of its inevitability, conflict may not be negative every time. If managed properly, conflict can become a strong business opportunity. At Vinsys, you can inherit the art of Management-By-Objectives
from our outstanding trainers. This art will assist you to manage conflicts effectively and help you work along with your team in a direction towards attaining success.
ABOUT THIS COURSE
Conflict is a state of disparity occurring because of actual or perceived opposition of needs, values, and interests between people working together. Hence, the aim of conflict management is to enhance learning and group outcomes, including effectiveness
or performance in organizational setting. Our training will address the challenges associate with management of conflicts. We ensure you that this program will enable the participants to identify individualistic emotional triggers that stop them from approaching
conflicts. Our techniques will equip you to use various methodologies and strategies in order to manage conflicts efficiently.
Outline
- Identifying the cost of conflict
- Skill Awareness: What constitutes a conflict?
- Symptoms
- Escalations
- Consequences
- Personal reactions to conflict:
- Self-awareness
- Transactional Analysis (TA)
- Tips to manage with difficult people
- Styles of conflict management: Self-regulation
- Conflict management strategies
- Time v/s revenue
- Relationship network
- Big picture
Vinsys, a globally acclaimed individual and corporate training provider, has a legacy of empowering professionals with knowledge since 15+ years. Till date we have enlightened and trained 600,000+ professionals around the world. Today, we have spread our wings across the globe and have footprints in Australia, China, India, Kenya, Malaysia, Oman, Singapore, Tanzania, UAE and USA. We are renowned players in conducting corporate training and open house workshops in Information Technology, IT Service Management, IT Governance, IT Infrastructure Library, Project Management, Behavioral and Management Solutions; and Foreign Languages for enterprises and governments worldwide