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Business is incomplete without a proper communication. It plays a vital role in fundamental management functions like staffing, organizing, Planning, Controlling and Directing. Whether it’s about a face-to-face discussion or professionally drafted e-mail, a meaningful communication helps make connections that leave behind an invincible impression.

ABOUT THIS COURSE
With a more than a decade old experience and a brigade of outstanding trainers, Vinsys – a leader in professional training brings to you an exclusive Business communication Skill development Course.  Our master trainers will teach you latest communication tools and techniques practiced by renowned businessmen. They will guide you to structure information logically in order to lead and captivate you audience. This course will benefit you while you draft e-mails, memos, presentations and reports. It will improve your body language and will help you to adapt your communication approach to various business scenarios and audiences.

Outline

  • Introduction
  • Behavioral styles of communication
  • Conversation styles and ways
    • Body language
    • Listen
    • Reflect
    • Clarify
    • Probe
    • Summarize
    • Build on the other person’s ideas
    • Seek opinions and ideas
  • Email etiquette
    • OIA/C model of writing emails
    • Rules of thumb
      • To, Cc, or Bcc?
      • Fonts, colors & themes
      • Greetings & closures
      • Salutation and sign off
      • Precise subject lines
    • Commitment to action
      • Forwarding e-mails
      • Sending attachments
      • Formatting & proof reading
      • Writing different kinds of messages
    • Language competence
      • Dictionary & grammar check
      • Phrases to use
  • Telephone etiquette
    • Greet the caller
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Vinsys, a globally acclaimed individual and corporate training provider, has a legacy of empowering professionals with knowledge since 15+ years. Till date we have enlightened and trained 600,000+ professionals around the world. Today, we have spread our wings across the globe and have footprints in Australia, China, India, Kenya, Malaysia, Oman, Singapore, Tanzania, UAE and USA. We are renowned players in conducting corporate training and open house workshops in Information Technology, IT Service Management, IT Governance, IT Infrastructure Library, Project Management, Behavioral and Management Solutions; and Foreign Languages for enterprises and governments worldwide

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