Details
The course aims to provide delegates with an understanding of the fundamentals of Six Sigma so that they can contribute to Green Belt projects and know how to apply basis tools within a DMAIC or Problem Solving process on a routine basis.
The course contains a mixture of class room training led by a BSI Master Black Belt and syndicate exercises to allow delegates to practice and assimilate skills.
As a Yellow Belt you will have a good introduction to the Six Sigma theory and be able to contribute to Green Belt projects within your organization. Play your part in achieving operational and transactional improvements to save time and money and boost customer service delivery.
COURSE OUTLINESession 1: Lean Six Sigma Introduction
- Introduction
- Higher Standards for Higher Performance
- Lean Six Sigma Defined
- What's In a Name?
- The 5 Lean Principles
- Success Stories
- Input Determines Output
- The 99.9% Problem
- The Sigma Level
- DNA of a Champion
- Lean Six Sigma Framework
- DMAIC - The Lean Six Sigma Improvement Process
- Lean and DMAIC
- Organizing for Success
- Working Relationships
- Session 1 Skill Check
Session 2: Tools To Define
- SESSION 2 - Introduction
- Project Charter Toolset
- Focus on The Customer
- Capturing The Voice Of The Customer
- Where to Go For Customer Requirements
- Affinity Diagram Toolset
- CTQC Tree Diagram Toolset
- Voice Of The Customer As Specifications
- Process Thinking
- The Source of Value
- Value Stream Leverage
- Process Mapping - Overview
- Process Mapping (SIPOC) Toolset
- Flow Charts
- Value-Added Flow Charts
- Spaghetti Charts
- Value Stream Mapping Toolset
- Session 2 Skill Check
Session 3: Tools To Measure
- SESSION 3 - Introduction
- Measurement & Metrics
- Measurement As A Process
- Baseline Performance
- Calculating the Sigma Level - Toolset
- Trend Chart Toolset
- Histogram Toolset
- Quantifying Process Variability
- SPC - Introduction and Background
- X and Moving Range Charts - Toolset
- Pareto Chart Toolset
- Session 3 Skill Check
Session 4: Tools To Analyze
- SESSION 4 - Introduction
- Cause & Effect Diagram Toolset
- 5-Why, 1-How
- Scatter Plot Toolset
- Correlation and Regression Analysis
- Session 4 Skill Check
Session 5: Tools To Improve
- SESSION 5 - Introduction
- Brainstorming
- Benchmarking
- FMEA Toolset
- Continuous Flow Toolset
- Quick Changeover Toolset
- Pull Scheduling
- Error-proofing
- Prioritizing and Selecting a Solution
- The A3 One-Page Report
- Piloting a Solution
- Session 5 Skill Check
Session 6: Tools To Control
- SESSION 6 - Introduction
- Control Charts Revisited
- 5-S Approach
- Visual Control
- Control Plan
- TPM Objectives & Benefits
- Standardized Work - Documenting Process Changes
- Session 6 Skill Check
- Course Completion
- The Lean Six Sigma Journey
Graspskills is an IT service training and consulting organization. We conduct corporate trainings and open house workshops in Information Technology. We provide training for management courses, Agile courses, IT courses and other courses.